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Equal Opportunities Statement

LASA recognises that certain groups and individuals are disadvantaged and discriminated against because of the way that society is structured.

LASA is committed to equality of opportunity, taking positive steps to ensure that we do not perpetuate this discrimination through our employment practices and our use of resources.

LASA understands that a passive policy will not in itself provide equality of opportunity. LASA will therefore:

  • eliminate any unnecessary criteria in our recruitment and selection procedures.
  • take positive steps as part of developing and carrying out our work programme, to promote full and equal access to our skills and services and to combat any direct or indirect discrimination in our use of resources.
  • seek to challenge and change attitudes and policies which reinforce oppression and question and review our own practices and attitudes, both with regard to our behaviour within the organisation and outwardly in our image and service delivery.

LASA will regularly monitor and review our recruitment and selection procedure, our work programme and our own practices and attitudes, to ensure that this policy is put into effect.

Equal Opportunities Policy

This document is a statement of LASA's policy for achieving equality of opportunity in all of our employment practices and in the use and provision of our services. It provides a framework for LASA to

  • introduce changes as necessary to promote equal access
  • review existing policy and practice to ensure that they embody the spirit and intention of this policy.

In applying this policy, LASA recognises that certain groups are particularly disadvantaged. Such groups can be identified according to race, sex, class, creed, ethnic or national origin, disability, HIV/AIDS status, sexual orientation, marital status or age.

1. Recruitment and selection

LASA accepts its responsibilities as an employer, as laid down by statute under the Sex Discrimination Act 1975 and the Race Relations Act 1976. LASA will always recruit using the guidlines written down in our Equal Opportunities Recruitment and Selection Procedure. This document will be reviewed annually to ensure that people are selected and treated on the basis of their merits and abilities.

LASA particularly recognises that many people are disadvantaged and discriminated against in employment and that a passive policy will not reverse this. Therefore, LASA will actively encourage steps to redress this. LASA is particularly concerned at this time to attract black and ethnic minority staff and disabled people, recognising that they are under represented on our staff.

1.1 All staff or board members will have to have recruitment training before being allowed to sit on a recruitment panel.

2. Training support and development at LASA

2.1 Training

LASA recognises that changing the basis of its recruitment is no good unless support and training opportunities are provided to assist all staff in learning the job and developing their skills. LASA's induction, training and staff development policies will make explicit provisions for staff from oppressed and disadvantaged groups, which encourage and promote equality of career opportunities and the full implementation of this policy.

a. All staff will be made aware of the training and development opportunities available to them and be positively encouraged to take these up. In particular, staff who are disadvantaged should be offered and encouraged to take up training which will enhance their skills and career prospects. The needs of LASA should also be taken into account.

b. To assist staff in understanding the implications of this policy and in the implementation of positive action, all staff must undertake recognised training in equal opportunities policies and procedures within a year of their appointment, if they have not done so before joining LASA. New workers will be made aware of this requirement at interview stage and existing staff must undertake to attend such training.

c. Members of the LASA Board of management will also be offered opportunities to take up training to enable them to carry out their role and fulfil their responsibilities.

2.2 Induction and Support

a. All new staff will be provided with an induction programme to equip them to do their job and to provide them with an understanding of the organization.

b. All new staff will be given particular support from their team in the first year following their appointment. If a worker feels isolated and would like support from outside the organization, such as from a women's group or black workers group, this will be positively encouraged.

c. LASA will make every effort to support any staff with a disability by providing any necessary facilities or arrangements which will enable them to make full use of their experience and skills.

d. New members of the Board will also be offered a clear programme of induction into the work of LASA. The workings of the Board will be reviewed to ensure that the structure and timing of meetings do not unnecessarily exclude Board members from access.

3. Carrying out our work

We want our services to be accessible to and appropriate for all advice and information agencies which fall within the remit of LASA's aims. LASA recognises that the vast majority of advice and information providers are under-resourced for the job they are expected to do and need access to support which assists them to provide the best service they can. LASA also recognises that it is often those advice agencies which work with groups in the community facing discrimination and disadvantage that are most lacking in resources and access to support. LASA therefore intends to take steps to ensure that our services are relevant and accessible to these agencies. In order to achieve this LASA will:

3.1 review and monitor groups making use of our services using procedures identified in the monitoring section of this policy.

3.2 seek out and consult with organizations and networks under-represented in our user groups to establish the best ways in which LASA can provide or adapt services to meet their needs and work with others in the advice field to meet them.

3.3 disseminate information about LASA as widely as possible and in particular take steps to target those advice agencies representing or serving the interests of specific disadvantaged groups.

3.4 take steps to encourage broader representation on LASA's Board of management.

3.5 Following the processes of review, monitoring and consultation, LASA will build in to our future work programmes and development strategy any changes or new activity needed to meet these objectives.

4. Communication and awareness

LASA recognises that it has a responsibility for influencing change. This applies externally in our service provision and recruitment practices and internally in office management, internal relations and communication. In the course of our work we will therefore seek to positively challenge and change attitudes and policies which reinforce oppression and will question and review our own practices, communication and attitudes. To foster ongoing awareness of equal opportunities issue we will:

4.1 display our equal opportunities statement widely, including it in all relevant publications and literature.

4.2 use positive images in all our publications and training materials so that they are relevant and accessible and better reflect the make-up of our users, staff and management committee.

4.3 organise meetings/seminars at least once a year for all staff to assist them in focusing on equal opportunities issues. These might arise through our current work, eg. meeting the information needs of disabled people; racism and social security; or be concerned with assisting LASA in reviewing or implementing this policy.

4.4 provide the opportunity for each individual staff member to produce written information on their needs, discuss in their teams how these can be met and if they wish, make this information more widely available within LASA.

4.5 annually review the equal opportunities dimension of each team's work and of LASA as a whole and report on this with any recommendations for change. This will involve: assessing and monitoring the team's effectiveness in meeting previous targets and making proposals on future work;

4.6 staff should be committed to creating a working atmosphere which supports those staff and Board members who face discrimination - such as black staff, those with a disability, women, lesbian or gay staff - to fully participate in LASA. Teams are encouraged to be aware of good and bad practice, to ensure that all staff work in a non-discriminatory environment and promote a working atmosphere which supports and empowers all staff. Examples of how to achieve this include putting these issues on each team's agenda at least twice a year for discussion to be formally minuted.

4.7 develop written policy and guidance for staff on good practice and methods of working which promote better awareness, both internally with staff and management committee and externally with clients and colleagues.

4.8 ensure that all policies operated or developed by LASA, eg. Health and Safety policy, address equal opportunities issues and include procedures for their implementation, monitoring and evaluation.

5. Monitoring

LASA will check that it is fulfilling its commitment to the aims laid out in the Equal Opportunities Statement through rigorous monitoring procedures. LASA will monitor by:

5.1 Questioning each agency that uses our services on their target group

5.2 Do a detailed user profile on each participant using our training services.

5.3 Do a user profile of client we represent through our appeals service.

5.4 Once a year doing an agency user profile on every caller who uses the advice line or CDUs and CIPs consultancy service for at least a four week period.

5.5 Monitor the effect of new legislation on our user group to identify its impact on different user groups in order to feed into social policy work.

5.6 Analyze our recruitment procedure and monitor all applicants.

5.7 All data colected on our client group should be compared to as diverse and reliable figures as possible. Examples could include the census figures, the networks statistics.

6. Targeting

In order to ensure that any gaps in our service provision are addressed and the aims of our Equal Opportunities Statement are met LASA undertakes to target specific user groups. LASA will therefore:

6.1 Analyze the information collected above and spot gaps in our service provision. See point 5.7 above.

6.2 Devise a strategy to fill these gaps.

The following actions provide examples of how this may be done:

  • meeting with agencies/groups that represent the user groups we are missing.
  • obtaining/buying specialist mailing lists to do group specific mailshots
  • devising courses/ publications/ IT for specialised groups e.g. women, refugees etc
  • having our publications translated into other languages
  • employing trainers to run our courses in other languages
  • having our written materials translated into braille
  • using signers and making our services e.g. conferences,training, representation, IT] truly accessible

This list is not exhaustive.

6.3 Advertising all our services widely and also selectively.

   
 

 

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